User Agreement

This is an agreement (the "Agreement") between you and Shenzhen Yeaosound Technology Co., Ltd. and its affiliates (collectively referred to as "Yeaosound Technology" or "us"). You acknowledge that before you begin trial use or purchase any products or services offered by our X-AIO platform (the "Platform"), you have fully read, understood, and accepted all terms of this Agreement. By selecting "Agree" and starting to use the service or completing the purchase process, you signify your acceptance of all terms herein. If you do not meet the above conditions, you should immediately terminate registration or stop using the service. If you have entered into any other legal documents with us regarding your use of the Platform services, the conflicting provisions of this Agreement shall not apply to you. For detailed information on data usage policies, please refer to our "Privacy Policy."

1. Account Management

1.1 User Eligibility

You warrant that you possess full civil capacity and civil conduct capacity as defined by applicable law, and are an individual or legal entity capable of independently assuming civil liability; the content of this Agreement will not be prohibited by the laws of your country or region. You acknowledge that if a person without civil conduct capacity or a person with limited civil conduct capacity (defined here as minors under the age of fourteen) improperly registers as a Platform user, the service agreement between such user and the Platform shall be invalid from the outset. Upon discovery, the Platform has the right to immediately cease providing services to that user or delete the user's account.

1.2 Account

1.2.1 After you fill in the required information according to the Platform’s requirements and confirm your acceptance of this Agreement, we will register your account and grant you access to the Platform. Your account is for your personal use only and allows access to certain services and features. We may, at our sole discretion, modify and maintain these services and features from time to time.

1.2.2 An individual may access and use the Platform on behalf of a company or other entity. In such cases, this Agreement shall be binding not only between us and the individual but also between us and the respective company or entity.

1.2.3 If you access the service via a third-party connection, you hereby consent to our access and use of your information, as well as the storage of your login credentials and access tokens.

1.2.4 Account Security. When you create an account, you have the right to log in to the Platform using the phone number you set or confirmed and the password you created. We recommend using a strong password (a combination of uppercase and lowercase letters, numbers, and symbols) to protect your account. Your account is set by you and remains under your control. Yeaosound Technology will never proactively request your account password at any time. Therefore, you must keep your account secure. Yeaosound Technology shall not be liable for any losses or consequences resulting from your account being compromised due to your intentional disclosure or attacks, fraud, or other misconduct by third parties. You should seek redress through judicial or administrative remedies against the infringer. By providing us with your email address as your valid contact information, you agree that we may use this email address to send you relevant notifications. Please ensure you monitor your email promptly. 1.2.5 Account Deletion. You must submit an account-deletion request through a method designated by the Platform and provide the information requested by the system, including but not limited to your account ID, registered phone number, and reason for deletion, so that the Platform can verify your identity. If the request is approved, the Platform will send an account-deletion notice by SMS. If the request is denied, the Platform will inform you of the reason by SMS. Once you receive the account-deletion notice, you will no longer be able to log in to or use the account, and all rights associated with the account will terminate immediately. After the account is deleted, the Platform will delete the information retained on the Platform in accordance with applicable laws and regulations, except where otherwise required by law or agreed upon by the parties.

1.3 Changes, Suspension, and Termination

We may change, suspend, or terminate the provision of services to you, or impose usage restrictions on the services, without liability, after using our best efforts to provide advance notice through one or more methods, including Platform announcements, in-platform messages, emails, or SMS. We may disable your account at any time. Even after your account is terminated for any reason, you remain bound by this Agreement.

1.4 Information Verification

When required by law, if the Platform, as a service provider, must verify user information, we will legally and periodically check and verify your information. You must cooperate by providing the most current, truthful, complete, and valid information. If we cannot verify your information based on what you provide, we may issue a request for clarification or require corrective actions, and request re-authentication. We may suspend or terminate partial or full Platform services to you until such issues are resolved, and we shall not be liable for such actions.

1.5 User Conduct Guidelines

You are responsible for your interactions, engagements, communications, and exchanges with other users. We reserve the right to monitor disputes between you and other users. We shall not be held liable for any actions or omissions by you or other users, including any liability related to interaction data (defined below).

2. Access to Services and Service Restrictions

2.1 Access to Services.

Subject to your compliance with this Agreement, you are granted a non-exclusive, non-transferable right to access and use the services solely for your personal use or for internal business purposes on behalf of your company or other entity. All rights not expressly granted in this Agreement are reserved by us.

2.2 Service Restrictions.

You shall not: 2.2.1 Disassemble, reverse engineer, decode, or decompile any part of the service;

2.2.2 Use any content provided on or through the service (including any title information, keywords, or other metadata) for any machine learning or artificial intelligence training or development purposes, or for any technology aimed at identifying natural persons;

2.2.3 Purchase, sell, or transfer API keys without our prior written consent;

2.2.4 Copy, rent, sell, loan, transfer, license, sublicense, resell, distribute, modify, or otherwise assign any part of the service or any of our intellectual property rights (as defined below);

2.2.5 Engage in any activity that may impose an unreasonable or excessive burden on our servers, infrastructure, or other systems; 2.2.6 Use the Platform services in any of the following ways or for any of the following purposes: (i) opposing the fundamental principles established by the Constitution; (ii) endangering national security, disclosing state secrets, overthrowing state power, or undermining national unity; (iii) damaging national honor and interests; (iv) inciting regional discrimination or regional hatred; (v) inciting ethnic hatred or ethnic discrimination, or undermining ethnic unity; (vi) undermining national religious policies, promoting cults or feudal superstitions; (vii) spreading rumors, disrupting social order, or undermining social stability; (viii) disseminating obscene, pornographic, gambling, violent, murderous, terrorist content, or inciting crime; (ix) insulting or defaming others, infringing upon the lawful rights and interests of others; (x) inciting illegal assemblies, associations, processions, demonstrations, or gatherings that disrupt public order; (xi) operating under the name of an illegal civilian organization; (xii) involving works not created by yourself that may lead to copyright disputes; (xiii) potentially infringing upon prior rights of others; (xiv) engaging in violent intimidation, threats, or doxxing of others; (xv) involving others’ privacy, personal information, or data; (xvi) infringing upon others’ rights to privacy, reputation, image, intellectual property, or other lawful rights; (xvii) harming the lawful rights and interests of minors or damaging their physical and mental health; (xviii) secretly filming or recording others without permission, thereby infringing upon their lawful rights; (xix) violating the "Seven Bottom Lines" requirements concerning laws and regulations, the socialist system, national interests, citizens' lawful rights and interests, public order, moral standards, and information authenticity; or (xx) engaging in conduct prohibited by applicable laws, administrative regulations, or other legal provisions. 2.2.7 Circumvent any measures we may implement to prevent or restrict access to the service, including but not limited to blocking or restricting the use or copying of any content or restricting the functionality of the service or any part thereof;

2.2.8 Attempt to interfere with or compromise the system integrity or security of the servers running the service, or decrypt any transmission between the service servers and you;

2.2.9 Use the service to send spam emails, chain letters, or other unsolicited emails;

2.2.10 Transmit illegal data, viruses, or other software agents through the service;

2.2.11 Impersonate another person or entity, misrepresent your relationship with a person or entity, conceal or attempt to conceal your identity, or otherwise use the service for any invasive or fraudulent purpose; or collect or obtain any personal information, including user names, from the service.

2.2.12 Collect or obtain any personal information, including but not limited to other users’ names, from the service.

2.2.13 Engage in any other activity that we have not expressly authorized or use the service in any other way that may harm our interests.

3. Interaction Data

3.1 After registration, the service may allow users, for purposes related to their use of the Platform, to provide input or feedback and to correct, process, store, upload, download, or distribute personal data, videos, images, audio, comments, questions, other content, files, data, and information while using models or interacting with open-source models, third-party websites, software, applications, or services (collectively, "Interaction Data"). For detailed data usage policies, please refer to the Platform’s "Privacy Policy."

3.2 If any Interaction Data violates laws, regulations, or this Agreement, we have the right to delete or suspend the technical service.

3.3 Regarding your Interaction Data, you confirm, declare, and warrant: 3.3.1 When requested, you can provide written explanations or authorization regarding the sources and legality of any personal information contained in the Interaction Data or information requiring authorization for use; if you exceed the authorized scope or duration, you shall be responsible for obtaining an expanded or extended authorization.

3.3.2 Your Interaction Data, and our use of such data under this Agreement, will not violate any applicable laws or infringe upon any third party’s rights, including but not limited to intellectual property rights and privacy rights;

3.3.3 Your Interaction Data does not include any information or materials deemed sensitive or confidential by government authorities, and the Interaction Data you provide via the service does not infringe upon any third party’s confidentiality rights;

3.3.4 You will not upload or provide any personal information of children under the age of 14 through the service, directly or indirectly;

3.3.5 Your Interaction Data does not include nudity or sexually suggestive content; does not include hate speech, threats, or direct attacks against individuals or groups; does not include abusive, harassing, infringing, defamatory, vulgar, obscene, or privacy-infringing content; does not include gender discrimination or racial, ethnic, or other discriminatory content; does not include content involving self-harm or excessive violence; does not include forged or impersonated profiles; does not include illegal content or content promoting harmful or illegal activities; does not include malicious programs or code; does not include personal information of any individual without their consent; does not include spam, machine-generated content, or unsolicited information and other objectionable content;

3.3.6 To the best of your knowledge, all Interaction Data and other information you provide to us are true and accurate.

3.4 The Platform acts solely as an independent provider of technical support. You assume full responsibility for all Interaction Data generated through your use of the Platform to access large models, including all related obligations and liabilities. The Platform shall not be liable for any resulting losses.

3.5 The Platform acts solely as an independent provider of technical support. You assume all rights, obligations, and liabilities arising from any services you provide to third parties through the Platform. The Platform shall not be liable for any resulting losses.

3.6 Disclaimer. We are not responsible for any Interaction Data. You are fully responsible and liable for all Interaction Data you input, feedback, correct, process, store, upload, download, or distribute on the Platform and model services. The technical services we provide will strictly follow your instructions in processing your Interaction Data. Unless otherwise required by law, specifically agreed upon under particular product rules, or at your request for technical assistance in troubleshooting or resolving technical issues, we will not access your Interaction Data. You understand and acknowledge that we and the Platform serve only as passive technical supporters or channels for Interaction Data. We have no obligation to store Interaction Data and will not use or disclose your Interaction Data without authorization. Additionally, we will use your Interaction Data only within the scope of legal compliance and for the purpose of providing the Platform services to you.

4. Intellectual Property

4.1 Definitions.

For purposes of this Agreement, "Intellectual Property" means all patent rights, copyrights, moral rights, personality rights, trademark rights, goodwill, trade secret rights, technology, information, data, and any other intellectual property or proprietary rights that now exist or may arise in the future, together with all applications, registrations, and renewals for such rights under applicable law.

4.2 Yeaosound Technology’s Intellectual Property.

You understand and acknowledge that we own and will continue to own all rights (including intellectual property rights) to the service. You may not access, sell, license, rent, modify, distribute, copy, transmit, display, publish, adapt, edit, or create any derivative works of such intellectual property. You are strictly prohibited from using any intellectual property for any purpose not explicitly permitted under this Agreement. Any rights not expressly granted to you under this Agreement remain reserved by Yeaosound Technology.

4.3 Output.

You may use output generated by a large model only in compliance with applicable laws and regulations and subject to the following conditions: (i) your use of the service and output will not transfer or infringe any intellectual property rights, including those of Yeaosound Technology or any third party; (ii) if, in our discretion, we determine that your use of the output violates laws or regulations or may infringe a third party’s rights, we may restrict your use of the output at any time and require you to stop using it and delete all copies; (iii) you must not represent large-model output as human-generated; and (iv) you must not violate any model provider’s license terms or usage restrictions. You agree that we shall not be liable to you or any third party for any output content or results generated through the technical services we provide.

4.4 User Usage Data.

We may collect or you may provide diagnostic, technical, and usage-related information, including information about your computer, mobile device, system, and software (“User Usage Data”). We may use, maintain, and process User Usage Data or any part thereof within the scope permitted by law and for the purpose of platform maintenance and operation, including but not limited to: (a) providing and maintaining services; (b) improving our products and services or developing new products and services. For detailed data usage policies, please refer to the Platform’s "Privacy Policy."

4.5 Feedback.

If you provide any suggestions or feedback regarding the service or any other Yeaosound Technology product or service (“Feedback”), you hereby transfer all rights to the Feedback to us. We may freely use the Feedback and any ideas, proprietary technology, concepts, techniques, or intellectual property contained therein. Feedback shall be considered our confidential information (as defined below).

5. Confidential Information

The service may include non-public, proprietary, or confidential information of Yeaosound Technology and other users (“Confidential Information”). Confidential Information includes any information that, based on its nature and disclosure circumstances, should reasonably be understood as confidential, including non-public business, product, technical, and marketing information. You shall: (a) protect the confidentiality of all Confidential Information with at least the same degree of care as you would for your own highly sensitive information, but in no case less than reasonable care; (b) not use any Confidential Information for any purpose other than exercising your rights or fulfilling your obligations under this Agreement; and (c) not disclose any Confidential Information to any individual or entity.

6. Pricing Policy and Taxes

You understand and agree that certain services provided by the Platform may incur usage fees, after-sales fees, or other charges (“Fees”). By choosing to use the service, you agree to the pricing and payment terms shown on the website where you registered, subject to our periodic updates to pricing terms, payment terms, recharge agreements, and related documents, and you consent to our monitoring of your usage data for billing purposes. Pricing, payment terms, and recharge agreements are incorporated into this Agreement by reference. You agree that we may add fees for new products and/or services, increase or modify fees for existing products and/or services, set different prices based on your actual place of use, and/or discontinue any service at any time. Without our prior written consent or unless otherwise provided in another Platform policy, payment obligations, once incurred, are non-cancelable, and fees already paid are non-refundable. You are responsible for all government-imposed taxes associated with your use or activation of services. If you have any questions about purchasing services, contact us at support@x-aio.com.

7. Privacy and Data Security

7.1 Privacy. Based on the information you voluntarily provide during registration and activation of related services (“User Information”), and to ensure you can properly use the relevant services on the Platform, we may collect, organize, and use your User Information. However, we will continue to comply with the "Personal Information Protection Law of the People’s Republic of China" and other applicable laws. 7.2 Data Security. We are committed to the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never breach our security measures.

8. Use of Third-Party Services

The service may contain links to third-party websites, materials, and services (collectively referred to as “Third-Party Services”) that are not owned or controlled by us. Certain features of the service may require you to use Third-Party Services. We do not endorse or assume any responsibility for any Third-Party Services. If you access Third-Party Services through the service or share your Interaction Data on any Third-Party Service, you do so at your own risk, and you understand that this Agreement does not apply to your use of any Third-Party Service. You expressly release us from all liability arising from your access to and use of any Third-Party Service.

9. Indemnification

You shall defend, indemnify, and hold harmless Yeaosound Technology and our subsidiaries and affiliates, as well as their respective agents, suppliers, licensors, employees, contractors, managers, and directors (“Yeaosound Technology Indemnified Parties”) against any and all claims, damages (whether direct, indirect, incidental, consequential, or otherwise), obligations, losses, liabilities, costs, debts, and expenses (including but not limited to legal fees) arising from: (a) your access to and use of the service, including your use of any output; (b) your violation of any term of this Agreement, including but not limited to any breach of the representations and warranties stipulated herein; (c) your infringement of any third party’s rights, including but not limited to privacy or intellectual property rights; (d) your violation of any applicable law; (e) your Interaction Data or any content submitted via your user account, including but not limited to any misleading, false, or inaccurate information; (f) your intentional or grossly negligent misconduct; or (g) any third party’s use of your username, password, or other authentication credentials to access and use the service.

10. Disclaimer

Your use of the service is at your own risk. We expressly disclaim any and all express, implied, or statutory warranties, conditions, or representations, including but not limited to warranties of merchantability, fitness for a particular purpose, design, condition, performance, utility, ownership, and non-infringement. We do not guarantee that the service will be uninterrupted or error-free, nor do we guarantee that all errors will be corrected. Additionally, we do not guarantee that the service or any equipment, systems, or networks related to the use of the service will not be subject to intrusion or attacks. Any content obtained via the service, whether downloaded or otherwise acquired, is at your own risk. You bear full responsibility for any damage to your computer system or mobile device or for data loss resulting from such incidents or from your access to and use of the service. Furthermore, Yeaosound Technology does not guarantee, endorse, warrant, recommend, or assume responsibility for any products or services promoted or provided by any third party through the service or any hyperlinked website or service. Yeaosound Technology does not participate in or monitor any transactions between you and third-party product or service providers in any way.

11. Limitation of Liability and Exclusion

Yeaosound Technology shall not be liable for any: (a) indirect, incidental, exemplary, special, or consequential damages; (b) loss of or damage to data or business interruption or loss; or (c) loss of revenue, profits, goodwill, anticipated sales, or earnings, under any legal theory, whether arising from the use of or inability to use the software or other products, even if Yeaosound Technology has been advised of the possibility of such damages. The aggregate liability of Yeaosound Technology and its affiliates, officers, directors, employees, agents, suppliers, and licensors to you, whether arising in warranty, contract, or tort (including negligence) and regardless of the cause or form of action, shall at all times not exceed the fees you have paid to Yeaosound Technology. Nothing in this Agreement limits or excludes liability that cannot be limited or excluded under applicable law.

12. Governing Law and Dispute Resolution

This Agreement shall be governed by the laws of the People’s Republic of China (for purposes of this Agreement only, excluding the Hong Kong Special Administrative Region, the Macao Special Administrative Region, and the Taiwan region). If a dispute arises in connection with the performance of this Agreement, the parties shall promptly attempt to resolve it through negotiation. If negotiations fail, either party may submit the dispute to the Shenzhen Court of International Arbitration for arbitration under its then-effective arbitration rules, which are incorporated into this Agreement by reference. The language of arbitration shall be Chinese, and the seat of arbitration shall be Shenzhen. The arbitral award shall be final and binding on both parties.

13. Other Provisions

13.1 Transferability. Without our prior written consent, you may not transfer or assign this Agreement or any rights and licenses granted hereunder. However, we may transfer or assign this Agreement without restriction. Any transfer or assignment in violation of this Agreement shall be null and void.

13.2 Severability. If any provision of this Agreement or any part thereof is found to be invalid or unenforceable, it shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be deemed deleted from this Agreement.

13.3 Periodic Amendments. In light of changes in relevant laws and regulations and Yeaosound Technology’s operational needs, we may periodically amend this Agreement. The amended Agreement shall replace the previous version. You may review and understand the updated terms at any time while using the Platform services. If you continue to use the service, it shall be deemed your acceptance of the amended terms. In case of disputes, the latest version of the User Agreement shall prevail. If you do not agree with the amended terms, you have the right to cease using the services covered by this Agreement.